Read what some of our customers have to say about their experiences with our teams at ORI to help get a better idea of what it's like choosing Ontario Rubber Installations for your rubber surfacing projects.
We were completely blown away with the professionalism, creativity, and overall kindness of Paul, Matt, Mike and the entire ORI team. Our newly resurfaced playground stands out in the community and is loved by everyone.
Matt and his team completely transformed our outdoor space into a 5 star feel!! We had them out last year to resurface our pool deck and we loved the look and feel of the rubber resurfacing so much that we decided to extend it to the rest of our patio area. They came back to complete the patio seamlessly and it looks so much better than I could have ever even imagined it! The entire team was so neat, polite and hard working - I could not imagine working with anyone else and can’t recommend them enough!! I rave about them to everyone!
ORI was excellent to deal with. Couldn’t have had a better experience. My sport court turned out exactly the way I wanted it. Cheers.
Like all others, 5⭐️ rating for Paul and his team. Totally refurbished our pool this summer and desperately needed to “fix” the concrete pool deck by the end. Turned out to be the “cherry on top”. Transformative! Thanks for an excellent job.
ORI did an amazing job installing/ pouring the rubber flooring for the new barn. The floor looks amazing, and I am so happy with the work. Completely professional and was completed in a timely manner. I would 100% recommend them to anyone looking for this kind of flooring.
Paul and the Team at ORI did an amazing job on our pool deck transforming it into a backyard oasis. We used them to do around our pool 2 years ago and liked it so much we decided to do the rest of our backyard the following year. They helped us through the entire process and were professional every step of the way. If you have small kids I would strongly recommend you don't wait and get it done as soon as possible!
We recently had our pool deck resurfaced by Ontario Rubber Installation (ORI).
Owners and Brothers, Matt and Paul Bousfield, are very attentive and both showed up during installations to ensure quality workmanship. Their prices are fair for services rendered. Communications are easily available with prompt phone calls always returned.
Nathan, lead installer did an amazing job on the stairs primarily. He was very meticulous and thorough. It’s not very often that you come across tradesmen who care so deeply about what they do.
The entire team has surpassed our expectations and we are thrilled with the results. We would highly recommend this company.
Better then expected… outstanding product and service is a 10 out of 10!
The ORI team was more then professional and accommodating. We appreciate the time they spent answering our questions , helping with design and the installation was quick. An impressive team to say the least. We love how everything turned out. Thanks ORI
Paul has been great to work with! We did the edging around our pool and it looks incredible.
Very friendly and professional team. Highly recommended!
Very professional from start to finish. Our pool deck looks brand new. Many thanks to the boys at ORI. Highly recommend 👍👍.
Paul and his employee did a fantastic job on putting rubber in our glassed in front porch. Very professional and quality work going over and above to ensure the customer is happy.
We just had our pool area and walkway surfacing done and it is AMAZING!!! We could not be happier with the finished product! Paul and the guys are terrific, great customer service and response time to all emails and questions. I highly recommend them for any resurfacing needs.
Had a wonderful experience with this company! Very professional, Matt and Paul were of their word and did a marvelous job and on time too! Highly recommend this company to do high-quality work at a reasonable price!!! Thank you!!!
We had our pool deck done that was 30+ year old concrete. This product is amazing. The entire experience was hassle free. Sean came to quote the job is a great guy and I loved dealing with him. Then I had the pleasure of meeting Paul who was also very professional. The crew that came out was amazing, Graham, Brendan, and Eric were all professional, courteous, friendly, and funny. I was skeptical with the price as it is expensive, but after it was completed I can tell you it is worth every penny. It looks like a brand new back yard and I couldn't be happier. On a last note, Ariana was always quick to get back to me on any questions I had, she runs the office. I rarely deal with a company who has all departments that are this customer focused. I wish everyone I dealt with ran like these guys!
Had our pool deck finished yesterday by Paul and the boys..
We had put in a new liner, redid our wooden deck completely but nothing compares to the transformation by having this done to cover up the old, cracked, stained concrete! An absolute game changer!
There are a lot of guys in this game, but these guys were absolute Pro’s. They were courteous , punctual, and hard working. Their web site is great and they worked with us to get just the right colour combo to accent the new liner. We highly recommend this company, you will not be disappointed! See the before and after shots…..Thanks ORI!!
These guys are the best! We just got part of our pool deck resurfaced with the recycled rubber and it looks great. From our initial meeting with Paul and down to the installation crew we were extremely happy with the service that we received. Everyone at this company is so friendly and I have no complaints. This company takes pride in what they do and I cannot say enough about this team. I definitely recommend this company and I will use them again in the future.
Barry & Gloria
Paul and Matt did our complete deck a few years ago and we loved the new look. We were extremely happy with the quality of workmanship that they did. Unfortunately their supplier provided them with a bad batch of resin, which caused the surface to break down. They looked after the problem and came back and redid our entire deck at no charge! Their team are meticulous workers.
Thanks for a job well done!
G & C Thomson
So very happy with Ontario Rubber Installations. Right from the quote to the two day installation process, they were true professionals. Paul, Matt and their team are terrific and easy to work with. Great business with great results! Never thought our tired looking decks could look so great.
Just had our pool surround completed by ORI and we are so happy with the finished job….Graham prepped the job yesterday & then Brendan, Erik & Graham completed the rubber installation this morning….it looks AMAZING, so clean and fresh….the removal of the Sierra stone was done in the prep & some of it unfortunately went in the pool…..they surprised me and cleaned the bottom of the pool on the day of installation….the water was crystal clear when the crew left!!!…we have to wait 48 hrs to use the pool or walk on rubber but, I was told, that if any animals cause any damage in that time, they would come back to fix it…..crew was very conscientious, Friendly and meticulous… They know what they’re doing and they do it very well!!!
Very fast reply when I sent an inquiry. Although my budget wasn't big enough for the job I inquired about, they provided me with the name and number of someone closer to me that could help. Very pleasant and I would recommend anyone seeking a large job to contact them :).
Our school just completed a playground renovation project before the school year starts.
Because we need to wait for summer camp to finish first; so even though we have a very tight schedule, ORI can make it happen! ORI looks into the details and their service is exceptional. ORI will provide suggestions on things that we may not be aware of. With their professional advice, we are all very happy with the new look! Thanks a lot to Paul and his great team!
We had rubber paving installed around our pool. Paul and his team were so helpful, professional, friendly and very accommodating. The process was excellent from start to finish. Their work is high quality and we would highly recommend this company to anyone. Thank you Ontario Rubber Installations!
We are EXTREMELY pleased with the work ORI team had done for us. I would recommend them to anyone looking to resurface. Our cracked cement now looks like a 5 star hotel, they went above and beyond to ensure great results. I highly recommend ORI team to anyone looking for an attractive surface. Thank you Mike and team for the amazing job you’ve done for us, we are very impressed with the results. Your skill and dedication are greatly appreciated.
They are the best in the business! We love the end product. They've helped us resurface our older cement pool deck with the rubber to make it like new! We highly recommend Paul and his team if you're looking to resurface your cement pool deck or other cement areas.
We had a 35 year old concrete deck around our swimming pool that had various cracks and shifted sections resurfaced by ORI This June. The result is simply amazing, we could not be more pleased. The installation crew was excellent and worked through incredible heat to complete the installation. They did an amazing job,were great at sharing information, very detail oriented and super friendly. I would highly recommend ORI with absolutely no hesitation. Thank you Paul and crew for a great experience.
What an incredible experience with ORI. Matt and his team were on time, worked extremely hard throughout the hottest day of the year. Completed our patio in one day when they thought it might take two. They completely transformed our tired interlock into a cohesive beautiful patio which combined the concrete around the pool as well as the interlock patio. I absolutely love the results!! Highly recommend!
Paul and his crew did an amazing job with the rubber surfacing around our pool and patio area. It's been 7 years and it still looks brand new. We highly recommend them. They provide high quality work and professionalism.
Paul and his crew did an amazing job on my pool deck. They were very professional and kept the job site clean while working. It's been over a year since I had the work done and the deck looks amazing. Would definitely recommend if you're looking to replace your deck.
The ORI crew did an incredible job in installing a custom balcony floor at our new build They were excellent to work with, highly approachable, timely, polite, professional and went out of their way to make sure our expectations were met. I appreciated the time and care they put into this project. I would highly recommend Paul and Matt to anyone!
Customer Service was the very best. Paul returned my emails very quickly. He arrived to do the work on time and worked steadily until the job was done, even in the intense heat. Paul was also able to ramp it right up to my front door, a full 9 inches! I am now able to roll my walker right into the house without any struggling. The porch now looks fantastic and I have had many positive comments from neighbors. Thanks for the great job, Paul.
Robert & Cathy G.
Excellent team of workers, very efficient and professional job! Excellent pricing, would highly recommend ORI...Great job boys! Thank you!
Excellent service and great workmanship. The owners and staff are honest and helpful. My place looks great.
Very professional, great attention to detail and fantastic finished product.
We had a local company last year install rubber around our swimming pool but had to have it removed because of poor workmanship. We contacted Paul at Ontario Rubber. Right from the start, you could tell the difference in professionalism between Paul and his team versus the company we previously used. Paul remained in constant communication with us regarding our install date. When his team showed up for the install they were professional, install was great, cleaned up the job site. Paul was aware of our previous issues with the other company and his team went above and beyond to ensure my wife and I were happy with the end product. I would definitely recommend ORI.
Thanks Paul and team.
What blew my mind, aside from the excellent product value, was the absolutely stellar customer service that I received from Paul and his team! From speed of execution to listening to my needs and wants, they were able to literally take my vision and bring it to fruition seamlessly. It helps that Paul is a down to Earth and kind man too. They worked within my budget without sacrificing quality and even used their creativity to enhance my design a bit. Thank you so much for everything! I would highly recommend your company!
I had some work done in my backyard by these guys last summer. I was very impressed with the professionalism and how quickly they got my job done. They accidentally covered up a couple anchor supports for my pool cover. I let it go over the winter but called them first thing in the spring to correct the problem. I was very surprised when I called because they told me they can have somebody out the same day! Not only did they come out that day to fix the problem, but they came back again that day because we discovered one more that needed to be repaired. That's incredible service!!
Amazing work! Guys really did a great job. 100%recommend!
Thanks to Paul from ORI! Helped us out with product when everyone else turned their backs to us!
Fantastic company with great work. Lots of choices and solutions to expensive concrete replacement. Colours are unique and the patterns are endless. Paul is exceptional in his customer relations.
Going on year 4. The guys did a great job! The floor has not flinched at all. My garage was completely pitted and Paul and the guys had it looking like a totally different space after they were done. I can power wash after the winter without any worries and now applying a seal recommended by Paul the floor has a perfect matte finish. Awesome!
The team at ORI were extremely professional from the minute they set foot on my property.
From quote to project being finished this was an incredibly positive experience.
The guys worked fast, the work was quality and we are massively happy with the turnout.
Thanks to everyone involved and we look forward to the next project with ORI!!
I wish I could give them 6 stars 🌟 These guys are absolutely the Best company I have dealt with, without exception. They were professional, clean and right on time every time. My garage looks amazing.
I will definitely use them again.
We are very pleased with the end result of the installation around our pool and deck area. Our concrete decking had deteriorated in a number of places. Trying to repair and match stamped coloured concrete which is 17 years old would be very difficult if not impossible. We needed an alternative solution and this was it. From the moment I met Paul I was pleased with the professional and personal manner he handled the first visit at our home to discuss his product, measure and provide pricing. The same held true for the prep work and the installation. Everyone was very respectful of our space, cleaning as they completed their work. On the actual installation day, Paul as well as two members of his team were on hand to get the job done. There was no time wasted. They were friendly and meticulous in their installation, ensuring all the details were taken care of. It looks fantastic and we are so happy with the results. It has made our backyard and pool area look like new. I would wholeheartedly recommend Ontario Rubber Installations. Great product and very good people to deal with. Thank you!
Very polite and professional crew. Would highly recommend them for recoating pool decks. Mine looks amazing!
We could not be happier with the work done around our pool. Paul and his crew were personable and professional, bending over backwards to accommodate us around a pool liner installation so that everything was done fairly close together. The work these guys did is stellar. They are top notch to deal with and the workmanship is fantastic. We were blown away with how it looked after it was all complete. We would highly recommend in a heartbeat. Thanks guys for a wonderful job well done.
Great product and service. Excellent workmanship and quality. If you're looking for a safe non-slip product that's durable and great looking, look no further.
The guys were so professional and our back yard is transformed. We love it so much. Efficient, courteous and excellent craftsmanship. We are so happy. Thank you. I highly recommend these guys.
Matt and his crew did the rubber installation around our pool and steps in our backyard from the first day to the last day this company was amazing! Communication, and workmanship. 5 stars would recommend to all my friends and family.
The guys from ORI did a fantastic job on our patio at Barangas. Thanks gents!
We had some areas that needed repair. They went above and beyond and redid a large section instead of just patching here and there. We were very satisfied with their work. We would highly recommend Paul and Matt
Love my new backyard!
The team was so helpful, answered all my questions and the crew did an amazing job completing the project on time. Would definitely recommend to anyone looking to update their backyard space.
I am extremely happy with the end result. I had my backyard and my porch done by them. The colours were better than expected. The rubber is perfect for the kids to play in as well as for my elderly parents.
Their team is extremely professional and efficient. Not to forget their customer service is outstanding. They checked up on my property annually and made sure everything was still perfect. I will definitely get their rubber on all my future properties. Keep up the good work!
I want to say how professional the entire team was and that we really appreciate them coming out to our school in Toronto, outside of their jurisdiction. Paul understood we were in a bit of a "pinch" to repair a hole in our playground and he was kind enough to send out one of his guys who made the repair in a matter of minutes. Thank you very much for helping us out!
Lesley & David
Paul & Matt originally installed the Rubber Surface around our pool in May 2014. We have been extremely happy with both the application and the product. We, family and friends have found that the rubber surface doesn’t retain heat, is not slippery and very forgiving. Recently we had to have our skimmer replaced, and the rubber surface reapplied. Paul & Matt reapplied the rubber surface to colour match perfection. Paul & Matt are true professionals - competent, reliable with excellent workmanship. We highly recommend them.
The guys at ORI have done several jobs for me over the years. Always professional. Highly recommended!
Outstanding! This is a beautiful addition and improvement to our home. First class employees represent this company well. Highly recommended home improvement, excellent investment.
ORI came in yesterday to resurface under our children's playground. Did a fantastic job, very neat and tidy, very professional staff. Thank you Paul and your team for the great job!
ORI did an awesome job in patching up some repairs that we had done on our 13 year old rubber decking around our pool. While the exact colour combo wasn't available, they did a great job in getting it close and we will definitely have them back to seal the entire pool deck. Thanks Paul & Trevor. Great Service, Great Product even after 13 years!
Paul, Matt and Trevor did a great job on my front walkway and back patio.They are very polite and professional. I would highly recommend them for any rubber installation.
Stan & Deb W.
Ontario Rubber Installations were highly professional, knowledgeable, and courteous! Completed our walkway and driveway, on time, on budget and gave us exactly what we wanted. We would recommend this company and the product 100%!
Great Company! Great Service! These guys really care!
Great guys to deal with, very knowledgeable and friendly, very good customer service, highly recommended A++.
Would highly recommend these guys for all installations.